FAQs
Frequently Asked Questions
Find answers to common questions about our laundry and dry cleaning services
Table of Contents
Issues
Need help resolving an issue? Learn what to do if your delivery is late, items are damaged or missing, or if you have payment questions. We're here to make things right.
Still Have Questions?
Our friendly team is here to help you 7 days a week. We typically respond within 1 hour!
✨ First-Time Customer Offer
Ready To ExperienceEffortless Laundry?
Join thousands of satisfied Brooklyn customers and get $10 off your first wash & fold pickup and delivery order.
Use Promo Code
BK10
* Offer valid for first-time customers only. $10 discount applied automatically with code BK10 at checkout. Free pickup and delivery included. Cannot be combined with other offers.