FAQsFrequently Asked Questions

Important To Know

  1. Kindly wear a mask during all pickups and deliveries for the safety of everyone involved.
  2. For the safety of your garments and our cleaning team, please ensure there are no sharp or toxic items in the laundry bag.
  3. Please ensure to zip up all zippers and empty all pockets before placing your clothes in the laundry bag. Some zippers can be sharp, while others may be fragile.
  4. If your bag is less than 19 lb, you will still be charged a minimum of $30.
  5. A $8 re-delivery fee will be applied in the event that you are not available for drop-off and fail to notify us in a timely manner.
  6. If you choose to send both Wash and Fold and Dry Cleaning, the delivery will be completed within two days.
  7. For immediate customer service assistance, please reach out via email to Info@BKLaundry.com​ or Orders@BKLaundry.com​.

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