FAQsFrequently Asked Questions
Table of Contents
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Important To Know
- Please wear a mask during any pickups and deliveries.
- Make sure there is nothing sharp or toxic in the laundry bag for the safety of your garment and our cleaning team.
- Zip up all zippers and empty all pockets before putting your clothes in the laundry bag. Some zippers are very sharp and some are fragile.
- If your bag is less than 19 lb, you will still be charged a minimum of $25.
- $5 Re-delivery Fee will be applied if you aren't home for drop-off and did not notify us on time.
- If you send both Wash and Fold and Dry Cleaning the delivery will be in Two days.
- If you need customer service assistance at this moment is only available by email to Info@BKLaundry.com or Orders@BKLaundry.com.
Ready To Schedule Your First Pick Up?Get $10 off your first order with the Promo Code: BK10*
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* This Coupon will be applied only to any orders over $50. Any orders less than $50 will get $5 off.