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FAQs

Frequently Asked Questions

Find answers to common questions about our laundry and dry cleaning services

Important To Know

  1. Please ensure to zip up all zippers and empty all pockets before placing your clothes in the laundry bag. Some zippers can be sharp, while others may be fragile.
  2. If your bag is less than 19 lb, you will still be charged a minimum of $35.
  3. A $10.00 re-delivery fee will be applied in the event that you are not available for drop-off and fail to notify us in a timely manner.
  4. If you choose to send both Wash and Fold and Dry Cleaning, the delivery will be completed within four days.
  5. For immediate customer service assistance, please reach out via email to Info@BKLaundry.com​ or Orders@BKLaundry.com​.
✨ First-Time Customer Offer

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* Offer valid for first-time customers only. $10 discount applied automatically with code BK10 at checkout. Free pickup and delivery included. Cannot be combined with other offers.

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