Privacy Policy

In Plain English: BK Laundry (owned and operated by CNN Laundromat Corp.) collects basic information to provide our laundry service. We protect your data, never sell it, and only use it to make your experience better. You can opt out of marketing emails anytime.

BK Laundry is owned and operated by CNN Laundromat Corp., a Brooklyn-based laundry service provider. We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (bklaundry.com) and services. By using our site and services, you agree to the collection and use of information in accordance with this policy.

Unless otherwise defined in this Privacy Policy, terms used here have the same meanings as in our Terms and Conditions.

Information We Collect

Plain English: We collect your name, email, address, and phone number when you create an account or place an order. We need this to pick up and deliver your laundry.

While using our website and services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

Your full name
Email address
Postal address (pickup and delivery locations)
Phone number
Payment information (processed securely through third-party payment processors)
Order history and preferences

How We Use Your Data

Plain English: We use your information to provide our service, send you order updates, and occasionally share helpful tips or promotions. We never sell your data.

We use the collected information for the following purposes:

Service Delivery: To schedule pickups, process orders, and deliver your clean laundry
Communication: To send order confirmations, delivery notifications, and service updates
Customer Support: To respond to your inquiries and provide assistance
Service Improvement: To analyze usage patterns and improve our website and services
Marketing: To send promotional offers and newsletters (you can opt out anytime)
Legal Compliance: To comply with applicable laws and regulations

Automatically Collected Information (Log Data)

Like most websites, we automatically collect certain information when you visit our site. This "Log Data" may include your device's Internet Protocol (IP) address, browser type and version, pages you visit on our site, time and date of your visit, time spent on pages, and referring website addresses.

Cookies & Tracking Technologies

Plain English: Cookies are small files that help our website remember your preferences and improve your experience. You can disable them in your browser, but some features may not work properly.

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device that help us provide and improve our services.

Types of Cookies We Use

Essential Cookies: Required for the website to function (login, account management, order scheduling)
Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
Preference Cookies: Remember your settings and preferences

We use Google Analytics to understand how visitors interact with our website. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

You can control and manage cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

Plain English: We use industry-standard security measures to protect your information, but no online system is 100% secure. We do our best to keep your data safe.

The security of your personal information is important to us. We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights & Choices

Plain English: You have the right to access, update, or delete your personal information. You can also opt out of marketing emails anytime. Contact us to exercise these rights.

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal requirements)
Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at Support@BKLaundry.com.

Marketing Communications

Plain English: We may send you promotional emails about special offers and news. You can unsubscribe anytime by clicking the unsubscribe link in any email.

We may use your personal information to send you newsletters, marketing materials, and other information that may be of interest to you. You can opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in any marketing email or contacting us directly.

Please note that even if you opt out of marketing communications, we will still send you service-related messages (order confirmations, delivery notifications, etc.).

Legal Compliance & Disclosure

Plain English: We'll only share your information if required by law, to protect our rights, or in the event of a business transfer.

BK Laundry (CNN Laundromat Corp.) will only disclose your personal information where required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

If BK Laundry is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Third-Party Links & Services

Plain English: Our website may link to other sites we don't control. We're not responsible for their privacy practices. Please read their policies.

Our website may contain links to third-party websites that are not operated by us. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Plain English: Our services are not intended for children under 13. If we discover we've collected data from a child, we'll delete it immediately.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

Plain English: We may update this policy from time to time. We'll post the new policy here and update the "Last Updated" date at the top.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

By Email: Support@BKLaundry.com

By Mail:
CNN Laundromat Corp. (BK Laundry)
593 4th Avenue
Brooklyn, NY 11215

Through Our Contact Form: Visit our Contact Page

Your privacy is important to us. We're committed to transparency and protecting your personal information. Thank you for trusting BK Laundry with your laundry needs.

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